You may reach us by phone or WhatsApp at +92 3162004350, send an email to [email protected], or message us on Social Media Accounts. We’ll do our best to get back to you as soon as we can.
Can I revoke my purchase?
You can, in fact, cancel your order. Please get in touch with us, and we’ll help you cancel the order. Please be aware that after an order has been shipped, we will not be able to cancel it.
Can my order be modified?
Before finishing the checkout process, you can make any modifications to your purchase. However, if you have already placed your order, please contact us so that we may make the necessary revisions. Please be aware that after your item has been sent, we will be unable to make any adjustments.
Can my order be tracked?
You can, indeed. You may track your package online when we send it to your email or after you contact us for the tracking ID.
What if I missed the courier’s attempted delivery?
The package will be delivered by the courier in an effort. If a delivery is unsuccessful, the courier will text you at the specified phone number.
If you have not received your purchase after 1 working day, do let us know; after that point, we cannot be held responsible.
If the package cannot be delivered, the courier will send it back to us. Please get in touch with us for further details and to organize a redelivery of the package so that the customer may pay a re-delivery fee.
How will my delivery be handled?
Blue-Ex will deliver the package. Deliveries go place from 10:00 am to 6:00 pm.
How long will it take to deliver my order?
All of our orders are shipped out within 3-5 working days, although in certain cases, owing to stock shortages, it may take up to 5-7 working days to get the item.
The following are our business hours:
Customer Service
24-hour online customer service
Sales:
Mon-Sat, 12 p.m. to 6 p.m.
Where do I go to place the order?
You may place an order on our website, chat with us on Social Media Accounts, or call us at +92 3162004350 for WhatsApp.
